Introduction
Aakta ("we," "us," or "our") commits to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, management, and protection of personal information we receive from clients ("you" or "your") of our services. This policy is designed in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Freedom of Information and Protection of Privacy Act (FIPPA) in Ontario, and other relevant privacy laws.
1. Collection of Personal Information
We collect personal information in various ways, including, but not limited to:
- Personal Identification Information: Such as your name, mailing address, email address, telephone number, and other information that identifies you.
- Resource Requirements: Detailed descriptions of the qualifications and skills sought in software engineering resources to match you with suitable talent.
- Payment Information: Details necessary to process transactions, including billing address, payment method, and other financial information.
2. Purpose of Collection
The personal information we collect is used for:
- Delivering the services you request and managing our contractual relationship.
- Communicating with you regarding service updates, inquiries, and feedback.
- Processing transactions and maintaining financial records.
- Enhancing our service offerings and developing new features.
- Complying with legal obligations and regulatory requirements.
3. Consent
Your consent to the collection, use, and disclosure of personal information may be implied or expressed, depending on the sensitivity of the information and the context in which it is provided. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
4. Disclosure and Sharing of Personal Information
We will not disclose or share your personal information with third parties except as described in this policy, or unless we have received your explicit consent. Exceptions include:
- Third-party service providers engaged by us to perform functions on our behalf.
- As required by law, in response to legal processes or government requests.
- To protect the rights, property, or safety of Aakta, our clients, or the public.
We may share your personal information with third-party service providers who perform various functions on our behalf. These third parties are carefully selected and obligated to use personal information solely for the purposes for which they have been engaged, and they are required to protect the privacy and security of your personal information in a manner that is consistent with this Privacy Policy.
Notwithstanding our efforts and the obligations of third parties, we recognize that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, and ensure our third-party service providers do the same, we cannot guarantee its absolute security.
In instances where your personal information is shared with third-party service providers, we will do our best to ensure that such parties are reputable and will uphold the highest standards of privacy protection. However, we and our third-party service providers will, within the bounds of what is commercially reasonable, endeavor to maintain the privacy and integrity of your personal information.
5. Protection of Personal Information
We employ administrative, technical, and physical safeguards designed to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
6. Access to and Correction of Personal Information
You have the right to request access to and correction of your personal information in our custody or control. Requests should be directed to our Privacy Officer at the contact information below.
7. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting of the revised policy, with the date of the latest update indicated at the top.
8. Contact Us
For inquiries about this Privacy Policy or your personal information, please contact our Privacy Officer at: privacy@aakta.com
This contact information can also be used to communicate any concerns or complaints regarding our privacy practices.